The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cannot be returned
The sizing of the items is listed in each items description. If you order the wrong size, returns will not be accepted so please make sure to check the sizing chart.
Please remember to wash your custom clothing in cold water and hang to dry.
Your purchase will be shipped to the address you listed on Etsy. Please double check to make sure that is where you want your item shipped. If the address is wrong and we are not notified, we can't do anything once it has shipped.
Once the order has left our possession, it is in the hands of the USPS. We will gladly contact the USPS if there is an issue, but it is the buyers responsibility to file and handle a claim. Thankfully we've never had a package go missing.